Refund and Returns Policy
Effective Date: 25/10/2024
At Nest Quality Elite CA, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a straightforward return and refund policy.
1. Returns
You may return products within 30 days of receiving them. To be eligible for a return, the item must be unused and in the same condition as when you received it, with original packaging included.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and the credit will be automatically applied to your original method of payment.
3. Exchanges
We replace items if they are defective or damaged. If you need an exchange for the same item, contact us at nestqualityeliteca.info@gmail.com.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect items).